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The 2020 Toyota Highlander Platinum

The 2020 Toyota Highlander Platinum in the new paint color of Moon Dust. (All photos courtesy of Toyota)


BY MARK MAYNARD

The fourth-generation 2020 Toyota Highlander is a revitalized expression of family care, wrapped in an armor of advanced safety systems. The redesigned midsize SUV — now built on the Toyota New Global Architecture — represents hundreds of thousands of Highlanders that have been sold since its 2001 debut in the U.S.

It is currently Toyota’s second-best-selling SUV. It follows the compact-class RAV4 but is ahead of the 4Runner, subcompact C-HR, Sequoia and Land Cruiser.

The driver area is smartly arranged with eyes-on-the-road ergonomics.

Exterior design

Much care went into redesigning the 2020 Toyota Highlander. It is an all-new construction, except for the carryover V-6 engine. The “bold and chiseled” design language is evolutionary but with substantial presence. It is defined by an aggressive face, boomerang angles and character bulges.

The new model is about the same size as before but 2.36 inches longer. The length went to the cargo area, which was requested by owners. The expanded capacity is also more competitive with other three-row SUV crossovers, such as the Kia Telluride. The second row now slides an extra 1.2 inches farther to give more legroom to the third row or to stretch cargo space.

But the Highlander’s more premium presentation inside will be most appreciated to the loyalists.

Toyota Highlander steering wheel.
The center 7-inch driver information display.

Pricing

Highlander is again available in gasoline or gasoline-electric hybrid models in front or all-wheel drive. Three rows of seating can be configured for seven or eight. Second-row captain’s chairs or a three-position bench are no-cost options.

Sold in five trim levels, including the new base L, starting prices range from $35,720 with front-drive to $49,920 AWD. Pricing includes the $1,120 freight charge from Princeton, Ind.

The Toyota Highlander Hybrid is just $1,400 more than the gas version (depending on the model). The Hybrid is sold in four trim levels of front- or AWD with starting prices of $39,745-$51,745.

All trim levels are socially connected with Apple CarPlay, Android Auto, Amazon’s Alexa, Waze (driving directions), satellite radio and a Wi-Fi hot spot.

The new Highlander's The Platinum’s 12.3-inch-wide infotainment screen

The Highlander Platinum’s 12.3-inch-wide infotainment screen is easy to read in all lighting conditions.

The leather-trimmed front seats in the Highlander

This is a big cabin with elbow and shoulder room.

Today’s tester is a Platinum AWD with second-row captain’s chairs that was $51,112 with three options: the new Moon Dust (ice blue) metallic paint ($415), carpeted floor mats and cargo mat ($318) and roof rack crossbars ($350) and universal table holder ($99).

Powertrains

Gasoline Highlanders use a 295-horsepower 3.5-liter V-6 with eight-speed automatic transmission.

The hybrid model is powered by a 2.5-liter direct-injection Atkinson-cycle four-cylinder. It has a total power rating of 243-hp combined with the electric motors and engine. Peak torque is 175 foot-pounds at 4,400 rpm.

The Platinum will be the empty-nesters’ escape with its elevated luxury treatment in presence and technologies. It is a best-of collection with the new 12.3-inch touch-screen infotainment display (8-inches on the other models), a 1,200-watt, 11-speaker JBL sound system and laminated front side window glass for soundproofing. The leather upholstery, perforated and neatly stitched, appears to be sourced from Lexus (Toyota’s luxury brand).

The shifter console in the Highlander

The shifter console packages an e-bin with two 2.1-amp charging USBs and there’s a tray above to lay a phone, with a small cutout (seen below) to route a charging cable.

While $51,000 is not unreasonable for what Toyota delivers, the midrange XLE is $10K less. With one package for premium audio, $1,400 and carpeted floor mats, the MSRP would be $42,078 and the hybrid equivalent would be $45,078.

Find lease or purchase price incentives here.

Unfortunately, the front passenger has just four-way power adjustment, leaving some occupants feeling low in the hole.

2021 XSE model

And later this year Toyota will debut the sportier XSE. It injects some life into the drive with higher-rate springs and a rear stabilizer bar, and the shock absorbers and electric power steering have been tuned for quicker response.

An image of the upcoming 2021 Highlander XSE
The upcoming 2021 Highlander XSE will be priced between the XLE ($39,600) and Limited ($43,650) models.

The front fascia, grille and lower spoiler are exclusive to the XSE to give it a more aggressive stance. The headlamps have black accents and light-strip DRLs. And inside, are black Softex (synthetic leather) seats with fabric inserts, but a two-tone red and black leather-trimmed interior with red-stitched instrument panel is optional.

The Highlander's sexy two-tone red and black leather-trimmed interior
A sexy two-tone red and black leather-trimmed interior with red-stitched instrument panel will be available for the XSE.

Safety features

All models now include Toyota Safety Sense 2.0 system with:

•Pre-collision system with pedestrian detection;
•Full-speed-range dynamic radar cruise control;
•Lane-departure alert with steering assist;
•Automatic high beam control;
•Lane-tracing assist;
•Road sign assist and cyclist detection.

Other standard safety features include eight air bags, blind-spot monitor with rear cross-traffic alert, hill-start assist and downhill assist.

The 295-hp 3.5-liter V-6 has AWD fuel-mileage ratings of 20/27/23 mpg

The 295-hp 3.5-liter V-6 has AWD fuel-mileage ratings of 20/27/23 mpg on the recommended 87 octane fuel.

Performance

I appreciated the V-6 in the 4,450-pound Platinum, but its peak pulling power (torque) of 263 foot-pounds is high in the power band at 4,700 rpm. Its force will be out of reach to most drivers on the daily commute. The eight-speed automatic is dutiful in performance, but Sport mode sharpens the response time. The power is measured but it’s there when needed.

Fuel economy is the bigger benefactor.  The AWD model has mileage ratings of 20/27/23 mpg or just a tick better with front-drive at 21/29/24, on the recommended 87 octane. My best was 23.4 mpg combined city/highway.

The hybrid has impressive mileage ratings of 36/35/36 mpg for front-drive or 35/35/35 mpg with AWD. The range dips to 35/34/35 for the heavier Limited and Platinum models, also on 87 octane. I have not tested the hybrid, but performance through the eCVT (continuously variable) transmission should have the benefit of more immediate thrust from the electric motor.

The Highlander Platinum 20-inch Bridgestone Alenza all-season tires.

20-inch Bridgestone Alenza all-season tires.

Ride and handling

The Highlander drives more as a car than an SUV crossover. Its comfortable step-in height has no obstruction from sporty seat bolsters. Driver sightlines are unobstructed and the turning circle is a parking savior at 37.4 feet, the same as the base-model Camry.

Power-assisted four-wheel discs brakes are ready for towing with 13.3-inch vented rotors front and solid 13.3-inch rotors rear.

Captain’s chairs or a second-row bench are no-cost options. 

It is a comfortable ride, tuned for mainstream-America comfort, capably blunting the impact of potholes and busted pavement. When pushed hard, it responds as a big, comfy sedan.

The enhanced soundproofing (with the Platinum’s laminated front and side glass) creates a quiet cabin. The 20-inch Bridgestone Alenza all-season tires have a tall sidewall for a cushioned ride quality and protection from curb rash to the wheels when parking. The Alenza’s were quieter on the highway than I anticipated for a somewhat hard tire with a 65,000-mile warranty and a 500 treadwear rating.

Driver-assist system

Dynamic radar cruise control with driver-assist steering and braking technologies does a good job of centering the vehicle in the lane. But it let the Highlander drift over the white lines or Botts dots and then gave me a warning for the transgression.

These systems seem to be easily confused with varying light and road-surface conditions. Always use these driver-assist systems with both hands on the wheel.

The folded second row in the Toyota Highlander

Fold both rows for up to 7 feet of length.

Fold both rows for up to 7 feet of length.

Interior

This is a big cabin with elbow and shoulder room. There is plenty of space to ergonomically place screens, switches and areas for small-item storage.

The driver area is smartly arranged for multitasking. The Platinum’s 12.3-inch-wide infotainment screen is a billboard of information but not prone to glare. The big screen has two to three panels for such information as car settings, music or navigation. And there are knobs for audio volume and tuning. There also is a tier of switches for temperature, fan speed, vents and seat heaters.

The shift console packages an e-bin with two 2.1-amp charging USBs. A tray above in the dashboard face is wide enough to lay a phone and the tray includes a small cutout to route a charging cable. For newer phones, the wireless charging pad is in the center armrest console. The three-level armrest box is deep with a removable second-level tray.

2nd- and 3rd-row features

The back seat in the Highlander has a flat floor with a center floor console with cup holders. It integrates controls for temperature, fan speed and seat heaters. There also are two 2.1-amp USBs and a 12-volt household plug, but it is light duty at 100 watts.

The raised second-row benefits from manual sunshades. The chairs will tip and slide for third-row access or the seatbacks will fold flat for cargo.

The added length translates to 2.36 cubic feet more space behind the third row.

The waaay back three-seat bench is best for children. Legroom is tight at 27.7 inches. There are dual cup holders, but no ports or plugs for device charging. The 60/40 split seatbacks (with three head restraints) have several inches of recline.

Cargo capacity

The longer body translates to 2.36 cubic feet more space behind the third row, now at 16 cu. ft. Fold the third row for 48.4 cu. ft. of flat and square space that is 3 ½-feet deep. Drop both rows for up to 7 feet of length.

Why buy the Toyota Highlander

There are at least 10 other three-row SUV crossovers in the segment this year. Toyota was careful to craft its new Highlander for quality and nimble stability. 

Some SUVs will feel stiff and clumsy in the name of “sporty,” but the Highlander is built for comfort and long-term ownership.

A rearview of the 2020 Toyota Highlander

The fourth-generation Toyota Highlander is 2.36 inches longer, all in the cargo area.

2020 Toyota Highlander Platinum

Body style: Midsize, 7-8 seat, three-row SUV crossover with front- or all-wheel drive

Engine: 295-hp, direct-injection 3.5-liter V-6 with auto stop-start at idle; 263 lb.-ft. torque at 4,700 rpm

Transmission: 8-speed automatic; w/electronic on-demand AWD

Fuel economy: 21/29/24 mpg city/hwy/combined; 87 octane or higher

Tow capacity: 5,000 lbs.

SPECIFICATIONS

Fuel tank: 17.9 gal.

Cargo space: 16-48.4 cu. ft.

Front head/leg room: 38.4*/ in. *39.9 w/o moonroof

2nd-row head/leg room: 39.4/41 in.

3rd-row head/leg room: 36.1/27.7 in.

Length/wheelbase: 194.9/112.2 in.

Curb weight: 4,450 lbs.

Turning circle: 37.4 ft.

FEATURES

Standard Platinum equipment includes: smart-key entry with push-button ignition, bird’s-eye view camera with guidance lines and overhead 360-degree view, leather-trimmed upholstery in front- and second-row seats, 11-speaker JBL Clari-Fi premium audio system with  driver easy speak microphone,  heated and ventilated front seats, heated steering wheel, 10-way power-adjustable driver’s seat with power lumbar,  panoramic view moonroof with sunshade, wireless phone charging, hands-free power liftgate, electric parking brake, heated side mirrors with turn signal and blind-spot indicators and Highlander-logo puddle lights, 2nd-row fold-down captain’s chairs with  armrests, 60/40 folding and reclining 3rd-row seats,  back-up camera washer, 20-inch alloy wheels with 235/55 all-season tires, heated 2nd row seats with sunshades, cargo area tonneau cover

Driver-assist features

Front and rear parking assist with automatic braking, 12.3-inch touch screen, dynamic navigation and media port, digital rearview mirror, 10-inch color head-up display with speedometer and road sign assist and navigation, auto-leveling and turning LED headlights, LED running lights and taillights and LED fog lights

Safety features include: 8 air bags, precollision system with pedestrian detection, lane departure alert with steering assist, lane tracing assist, automatic high beams, full-speed-range dynamic radar cruise control, road sign assist and cyclist detection, blind-spot monitor with rear cross-traffic alert, hill-start assist and downhill assist

PRICING

Base price: $49,920, including $1,120 freight charge; price as tested $51,112

Options on test vehicle: Moon Dust paint $425; carpeted floor mats and cargo mat $318; cargo roof-rack cross bars $350; and universal tablet holder $99

Where assembled: Princeton, Ind.

Warranty: 3-years/36,000-miles bumper to bumper with free scheduled maintenance for 2-years/25,000-miles; 5-years/60,000-miles powertrain